Existing DIAL Resources

SDG Investment Framework

The SDG Digital Investment Framework helps governments and their partners to take a whole-of-government approach to invest in shared digital infrastructure to strengthen SDG programming across sectors. The framework accomplishes this by defining four interrelated layers:
-SDG Targets define high-level objectives to which governments systematically align their development goals.
-Use Cases define the steps necessary to achieve a business objective contributing to one or more SDG Targets.
-WorkFlows are generic business processes, such as ‘client communication’ or ‘procurement’, that support the delivery of a Use Case.
-ICT Building Blocks are reusable software components that enable WorkFlows and Use Cases across multiple sectors.
The framework makes the connection between SDG Targets and ICT Building Blocks by borrowing from enterprise architecture planning (EAP), which is a process to align an organization’s ICT investments to its business strategy. The framework is intended to be used both as a quick start guide and a useful reference.

Source: Digital Impact Alliance (DIAL)

Digital beyond scale ebook

Beyond Scale details key questions and challenges that non-governmental organizations (NGOs) and social enterprises face when scaling and sustaining digital development programs. It is particularly relevant for programs at the four-to-five-year mark, which some describe as the ‘valley of death’.
Beyond Scale also shares practical guidance from practitioners who have transitioned program ownership to government, or are covering costs through user fees or private-sector investment.

Source: Digital Impact Alliance (DIAL)

Digital Principles Maturity matrix

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Source: Digital Impact Alliance (DIAL)

The Catalog of Digital Solutions

The Catalog of Digital Solutions was built to support DIAL’s Digital Investment Framework. It was designed to assist practitioners to discover and evaluate open source digital public goods that are oriented toward achieving the SDGs. 
The online catalog is designed to be flexible and give users multiple starting points for discovering and evaluating digital products. The catalog has a powerful filtering system that allows users to clearly see and understand how Sustainable Development Goals, Use Cases, Workflows, Building Blocks and products connect.

Source: Digital Impact Alliance

Digital Resources

Principles For Donor Alignment In Digital Health​

It is essential and urgent for donors to align their investments to country digital health strategies that are in support of national health strategies. This is required to enable countries to pursue an integrated approach to strengthening health systems, to enhance and extend the delivery of quality health services, and to improve data (and the capacity to use it) for improved health outcomes.

Other Procurement Of Digital Technology Guides And Tools

AI government procurement guidelines

The guidelines apply once it has been determined that the solution needed for a problem could be AI-driven. The guidelines are not intended as a silver bullet for solving all public sector AI-adoption challenges, but by influencing how new AI solutions are procured, they can set government use and adoption of AI on a better path.

Source: World Economic Forum

Digital Health Investment Review

Guide provides a systematic process for countries to develop a costed implementation plan for digital health within one or more health programme areas.
Source: World Health Organization (WHO)

Digital Identification Systems Procurement Guide

Following procurement good practices is essential for preventing vendor and technology lock-in, and the ID4D Procurement Guide and Checklist was created to help countries:
-Understand the risks of vendor and technology lock-in and in turn, the possible mitigation measures.
-Develop a robust procurement strategy for ID systems based on key design decisions.
-Develop effective requests for proposals (RFPs) that are aligned with short- and long- term goals and sufficiently elaborate business and technical requirements for the ID system.

Source: World Bank Group

Digital Implementation Investment Guide (DIIG): Integrating Digital Interventions into Health Programmes

This practical Guide serves as a companion to the “WHO guideline: recommendations on digital interventions for health system strengthening” and provides a systematic process for countries to develop a costed implementation plan for digital health within one or more health programme areas, drawing guidance from the WHO guideline–recommended digital health interventions, providing direction to ensure investments are needs-based and contribute effective and interoperable systems aligned with national digital architecture, country readiness, health system and policy goals.
Source: World Health Organization (WHO)

e-Procurement Toolkit

This toolkit provides insights into e-Government Procurement (e-GP). It is designed to offer better understanding of the needs and requirements when embarking on the establishment of e-GP.

Source: World Bank Group

ICT Commissioning Playbook

This playbook focuses on ICT procurement reform and its part in the wider digital transformation of the public sector in countries around the world. Its goal is to show how traditional procurement can evolve towards agile procurement.
Source: UK Government Digital Service

UK Digital Buying Guide

Use the guide to buy digital and technology products and services in a fair, open and effective way. Learn from the experience of public sector professionals across the world. How to apply the best standards in digital buying for the public sector
Source: UK Government Digital Service

UN Global Compact


The United Nations Global Compact is a non-binding United Nations pact to encourage businesses worldwide to adopt sustainable and socially responsible policies, and to report on their implementation. A corporate sustainability initiative with over 12,000 participating companies, the website offers a searchable database of participants.
Source: United Nations Global Compact

USAID Digital Investment Toolkit

The USAID Digital Investment Tool is designed for mission staff to ensure that USAID and its implementing partners consider best practices, based on the Principles for Digital Development, when developing digital systems. This tool is intended to support work planning, either on a stand-alone activity such as an e-government activity, or on a component of an activity such as a market information system within an agricultural development activity.
Source: USAID

The Sustainability Pledge

The Sustainable Procurement Pledge (SPP) is a pro-bono community of those committed to embedding sustainability in to their procurement practices - and sharing knowledge and tools of how to do so. Individuals working in procurement can take The Pledge and commit to building a sustainable future.
Source: The Sustainable Procurement Pledge

Total Cost of Ownership

The Total Cost of Ownership model serves as a simple, transparent exercise for organizations interested in understanding the cost of maintaining a mobile solution. This tool will help you: Estimate the total cost of adopting CommCare or other mobile technologies. Explore permutations and plan budgets accordingly. Help groups understand and/or identify the real cost drivers to maintaining a mobile system. Assess how these costs can be shared by governments, external donors, NGOs, or others.

Source: Dimagi